Athenahealth is about to get better.
Registering for your patient portal
1. Visit bit.ly/
3. Confirm your email address and enter your password twice.
After you review the Terms and Conditions and the Privacy Policy, check the box and click Create account.
Select a security option to protect your account. This one-time setup enables you to confirm your identity in the future in case you ever forget your password.
Note: In you set up a security question, or if you entered a recovery phone number that differs from the phone number in your patient record, you must verify access to the phone number on file with your healthcare provider.
4. Select a security option and then click the Set-up button below that option.
- Text me (recommended): Receive a verification code by text message.
- Call me: Receive a verification code by phone call.
Note: Select this option if you entered the number on a landline. - Security Question: Select a security question from a list of questions.
5. If you selected Text me or Call me:
- Enter your phone number and then click Send code (for text message) or Call (for phone call). The verification code is sent to your phone.
- Enter the verification code you received by text message or phone call, and then click Verify.
6. If you selected Security Question, select a question from the list, enter the answer, and then click Save.
Important: If you enter any spaces or special characters (such as punctuation marks or underscores) in your answer, you will need to enter the same spaces and special characters in the future. The athenahealth account does not distinguish uppercase letters from lowercase.
- Select Text or Call to receive the verification code at the phone number displayed in the message.
- Enter the verification code you received by text message or phone call, and then click Verify.
NOTICE: Medical records available on the patient portal before July 10th will no longer be accessible on the new portal. To obtain a copy of those records, please contact your primary care office.
