Complete Health 360 Review

CH 360 Horizontal White

Complimentary Complete Health 360 Review

At Complete Health, our patients can access a complimentary comprehensive benefits review with a Member Support Representative. The Member Support Representative will help identify your greatest needs and provide you with resources to help maximize your benefits. The Complete Health 360 Review takes an extensive look at your healthcare needs; our MSRs offer non-clinical assistance and are here to coordinate resources outside of direct care and advocate for your health and wellness.

The Complete Health 360 review covers:

  • Specialists: If you have a specific condition or disease that requires specialists, our team will evaluate your needs and help you identify which specialists are within your healthcare plan.
  • Special Needs: Our team can help connect you with resources to address food or housing insecurities and provide information about supplemental coverage to assist with your out-of-pocket expenses such as a Medicare Savings Program.
  • Transportation Assistance: As we age, the number of doctor’s appointments can increase, not only for your primary care visits but also for specialist appointments and trips to the pharmacy, lab, or other testing. Our team can connect you with a licensed insurance agent to help you select a healthcare plan that offers added benefits, such as free transportation to your appointments.
  • Medication Assistance: Many medications can be too expensive for your budget. During the 360 Review, your Member Support Representative will connect you with medication assistance programs to help pay for your medication. Participation is based on eligibility.
  • Licensed Insurance Agent Access: Your Member Support Representative has direct access to Licensed Insurance Agents across multiple insurance providers to help you find the right insurance plan.

Member Support Representatives


Karole Dale

Simon Williamson

Vonceil Sanders

Simon Williamson

Penny Witcher

Springville, Trussville & Deerfoot

Cassondra Fowler

Moody, Brookwood & Greystone

Dianna McCain

Pell City

Bradford Ryan

Norwood Plaza, Gardendale, North Gardendale, Fultondale, Guin & Cullman


Elaine Wait

Ormond Beach East & Ormond Beach West

Donald Washer

DeLand & Orange City

Lindsay Lazrovitch

Edgewater, South Daytona &
New Smyrna Beach


Shannon Crowe