If Complete doesn’t describe your primary care, something’s wrong with your primary care.

CARE TEAM

A full team  
on your team.

Imagine having a genuine relationship with a care team that takes the time to know you and build a plan around you. That’s Complete Health. Always on team You.

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Patient Advocate

We tried counting all the ways your Patient Advocate can help you. We’re still counting.

From helping you understand your Medicare benefits to transportation, onboarding and so much more, your Patient Advocate Team is the go-to you never knew you needed.

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CONVENIENT ACCESS

Convenient access on your terms. Just for seniors.

Care when you need it comes standard here. From same-day walk-in clinics to a 24/7 Call Us First Nurse Line to a convenient, powerful patient portal and more.

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impersonal
inaccessible
incomplete

Too much of healthcare today feels impersonal, inaccessible and incomplete. We simply took out the parts that don’t work to build a primary care experience that’s always personal, accessible and completely about you.

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More Complete. More like family.

Primary Care

This is the end of hurried checkups. We take the time to build a genuine relationship and a health plan that’s all about you.

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Medicare Navigation

Our team helps you understand Medicare and connects you with licensed experts who provide clear, unbiased assistance so you can feel confident in your choice.

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Urgent Care

Get prompt attention for urgent, nonemergency needs from a team that’s already connected to your primary care doctor.

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Walk-In Clinics

Our convenient Walk-In Clinics mean you can get timely care when you’re sick from a team you trust, on your terms.

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Chronic Care Management

Don’t handle it alone. Get a dedicated team that checks in between visits to help you manage your conditions with confidence.

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Health Education

Become an empowered partner in your own care with classes and resources designed to give you health confidence.

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What our patients say.

5.0

Dr.Herdel takes time to talk to you. He doesn't rush, and is very thorough. He truly cares about his patients. I drive miles to see...

5.0

Very short wait time. Saw the doctor within 10 minutes. Dr. Harmon went through basics and did a good job directing follow up.

5.0

Most of the staff is very personable. Dr. Jones is always very good at communicating and listening to the patient, so you are able to...

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Frequently
Asked
Questions

We’re all about answers.

Complete Health accepts most Medicare and Medicare Advantage plans. To view a complete list, click here.

If you are new to the clinic, the best way to schedule an appointment is to call the primary care clinic nearest you and talk to one of our patient care specialists. They will register in our system and will schedule your first appointment.
If you are already a patient at our clinic, use the patient portal to schedule your next appointment. For patients new to the portal, no worries, create a new account and follow the prompts to set up your account. The patient portal allows access to your care anytime and from anywhere.

When visiting your primary care doctor’s office, bring your current health insurance information and any documents you need the doctor to complete. It is important to bring a list of your current medical conditions and medications including vitamins/supplements, with the name, dosage, and frequency of each medication. Finally, create a list of questions you want to ask the doctor, this will ensure you make the most of your appointment and leave feeling satisfied that all your questions were answered.

When choosing a primary care physician, it is important to consider these five items.

“In-Network” providers. Health insurance plans have specific contracts with providers making these the preferred providers for your insurance. If your primary insurance is Medicare, ensure the clinic has primary care doctors who take Medicare.
Expertise meets your health needs. The scope of practice can differ between the different types of primary care physicians, therefore it is essential to choose a doctor that meets your or your family’s healthcare needs.
Referrals. Talk with family members, friends, and co-workers to see who they use as a primary care physician. This can give you first-hand knowledge about a provider.
Logistics. Selecting a doctor’s office close to your home or work can reduce the hassle of attending appointments and quickly obtain a check-up when sick.
Make an appointment. Schedule an appointment and if you are not completely satisfied with the provider or their office, there is no harm in choosing a different physician.

The frequency of visits to a primary care physician’s office depends on your age and health. For patients under 50 who are healthy, you may only need to visit the doctor’s office once every three years. For those 50 and older, following up with your primary care at least once a year is typically recommended. This once-a-year recommendation is also the minimum number of visits needed for those who take prescription medications.
For those with chronic medical conditions requiring frequent evaluations, such as diabetes, it is not uncommon to see your primary care physician every three months or sooner. Each person’s situation will dictate how often you need to be seen by your doctor.

Call your Complete Health office. Our knowledgeable staff can help guide your next steps. For injuries or illnesses that are life-threatening or can result in significant disability, calling 9-1-1 and obtaining emergency care is best for these situations.
In non-emergent situations, our office can contact your provider’s team to obtain a quick response with the next steps in management. After business hours, an on-call provider will be able to provide you with the initial management steps and help schedule an appointment with your doctor’s office.

If Complete doesn’t describe your primary care, something’s wrong with your primary care.

A full team  
on your team.

We tried counting all the ways your Patient Advocate can help you. We’re still counting.

Convenient access on your terms. Just for seniors.

impersonal
inaccessible
incomplete