Specialized Senior Healthcare Services

Tailored Senior Services to Support Happiness, Health, and Independence

At Complete Health, your well-being is our priority. Our specialized programs are designed to cater specifically to the unique needs of our senior patients and those with most Medicare Advantage and Medicare patients, ensuring you receive the comprehensive primary care services you deserve.

Our Specialized Senior Care Programs include:

  • Chronic Care Management: We prioritize your long-term health by offering personalized chronic care management plans. Our experienced healthcare professionals work closely with you to ensure that your unique needs are met, allowing you to enjoy a fulfilling and active lifestyle.
  • Transitional Care Management: Navigating healthcare transitions can be challenging, but with Complete Health, our patients experience a seamless continuum of care as they move between different healthcare settings, ensuring a smooth journey to recovery.
  • 24/7 Nurse Support Phone Line: Your health doesn’t follow a schedule, and neither do we. Our round-the-clock nurse support phone line ensures that you have access to expert advice and assistance whenever you need it. Your peace of mind is our top priority.
  • Same-Day Sick Appointments: Your health concerns can’t wait, and neither should you. With our same-day sick appointments, you can receive prompt medical attention, addressing issues quickly and efficiently to get you back on your feet.
  • Patient Education and Support Programs: We understand that knowledge is key to better health. Our patient education and support programs, like Power Over Diabetes, equip our senior patients with the information they need to make informed decisions about their health and well-being.

Dedicated Member Support Representatives

At Complete Health, we go beyond clinical care. Our Member Support Representatives (MSRs) are committed to reducing stress and confusion for patients with most Medicare Advantage and Medicare plans, by offering non-clinical assistance. Your Member Support Representative is here to coordinate resources outside of direct care and advocate for your health and wellness.

Our Non-Clinical Assistance Includes:

  • Insurance Benefits Assistance: Navigating the world of insurance can be overwhelming. That’s why we connect you with licensed insurance agents who specialize in senior care. They’ll guide you through the intricacies of insurance benefits, ensuring you have the coverage you need for a worry-free future.


  • Medication Assistance: We believe that access to medication should never be a barrier to your well-being. We work with many manufacturer-supported programs that may be able to provide medication assistance based on approval.


  • Transportation Assistance: Our team can connect you with your licensed insurance agent to determine your eligibility for transportation assistance to ensure you have convenient and reliable access to your medical appointments.

Join us as we redefine senior care. Your well-being is our passion, and we’re committed to providing you with the support, care, and community you deserve.

Member Support Representatives


Karole Dale

Simon Williamson

Vonceil Sanders

Simon Williamson

Penny Witcher

Springville, Trussville & Deerfoot

Cassondra Fowler

Moody, Brookwood & Greystone

Dianna McCain

Pell City

Bradford Ryan

Norwood Plaza, Gardendale, North Gardendale, Fultondale, Guin & Cullman


Elaine Wait

Ormond Beach East & Ormond Beach West

Donald Washer

DeLand & Orange City

Lindsay Lazrovitch

Edgewater, South Daytona &
New Smyrna Beach


Shannon Crowe