Senior Healthcare Services in Richmond, VA
Complete Health is committed to providing services and care designed to better serve our senior adult patients and improve their quality of life. Our comprehensive senior healthcare services are tailored to provide medical, psychological, and emotional services for older adults. By providing improved access to support services and programs, Complete Health maximizes your ability to maintain a healthy, independent life as you age.
As the complexity of navigating the healthcare system increases, Complete Health provides senior healthcare services geared at simplifying your experience while maximizing your benefits. Our member support representative helps coordinate community services to improve seniors’ health and wellness.
Primary Care for Seniors
The healthcare needs of patients continually change throughout the different stages of life. Your needs as a teenager drastically differ from your needs when you turn 50. Complete Health in Richmond, VA, understands this and provides primary care tailored to the unique needs of senior patients.
Chronic medical conditions become more common as we age causing the intricacies of care to become more complex. Complete Health Glenside provides care designed to improve outcomes and patient satisfaction through chronic care management programs and transitional care services.
While providing exceptional care for chronic conditions such as diabetes, high blood pressure, heart disease, and chronic respiratory problems, our primary care providers emphasize preventative care measures. This combination helps to keep you healthy and reduces your risk of developing certain diseases.
Best Doctors for Seniors
When choosing a healthcare provider, seniors should consider the following items.
- Check to see if the provider accepts Medicare and Medicare Advantage plans and is listed as an in-network provider.
- Pick a medical clinic close to home to reduce the hassle if frequent appointments are needed.
- Review the office’s hours and availability to provide care outside of normal business hours in case of an emergency.
- Review the availability of online doctor consultations, telemedicine options, and an online portal to help improve access to your medical records.
- Ask friends and family for referrals and review each physician’s qualifications and patient reviews to pick the best doctor for you.
At our Complete Health Glenside location, our physicians are experienced in the needs of seniors and accept all Medicare and Medicare Advantage plans. Our providers include Dr. Glenn Mizrach, Dr. Kevin Powers, and Dr. Stephen Ashe.
Specialized Senior Healthcare Services
Various programs and services are offered to help seniors coordinate care, manage chronic conditions, and access medical services.
- Chronic care management. Developed with seniors in mind, this program provides individualized care plans to better manage chronic conditions and provide 24/7 access to a nurse line for questions and concerns.
- Memory and Cognitive Care. Our multidisciplinary team provides care and support for those experiencing memory and cognitive issues.
- Mobility and Rehabilitation Services. Our care specialists can help arrange rehab facilities, transportation services, and much more. This ensures you get the help you need to bounce back from illnesses and injuries.
- Nutritional Counseling and Support. Receive customized dietary plans, educational resources, and diabetic-specific guidance from registered dieticians.
Complete Health in Richmond, VA, offers a wide variety of services and dedicated member support representatives to provide seniors with specialized non-clinical assistance when navigating the healthcare system.
Implementing a Senior Healthcare Plan
Every patient has their own needs and concerns, therefore we formulate individual plans to help each individual appropriately manage their health conditions. Our senior healthcare plans utilize research-supported best practices when caring for seniors such as:
- Face-to-face meetings with our member support representatives.
- Integrated care management within primary care practices.
- Providing varying levels of care based on the patient’s needs.
- Ease transitions from hospitals to rehab to home with our transitional care management program.
- Utilize electronic medical records to improve patient communication, prevent duplication, and assist in identifying preventive care opportunities.
Many challenges exist in providing seniors with adequate care including the financial burden of elder care, chronic health conditions, and safety concerns in independent living situations. Our specialized senior care can address many of these issues by reducing hospitalizations, the overall cost of medical care, and identifying community resources. Through our senior services, we aim to improve patient outcomes and enhance healthcare experience satisfaction.
Patient and Family Engagement
Family members play an increasingly larger role in their loved one’s life as they age. Therefore, we encourage family members to be involved in the decision-making process. The family’s Involvement in decisions helps to reduce confusion and increases the safety of the treatment regimen.
Our senior healthcare services provide resources and educational materials to keep families informed on specific health conditions and tips to help care for aging family members. Our care specialist will inform you of options for your family to help provide additional care and transportation as needed.
Using Technology to Improve Senior Healthcare
Technology has made access to care more convenient which significantly benefits our senior patients who have mobility issues or may not drive. Telehealth appointments allow clinicians and the healthcare team to communicate in the comfort of the patient’s home. Use of our patient portal allows patients to access their records, send questions, or request medication refills whenever it is convenient.
Technology can allow seniors to live independently longer and more safely and provide family members with an added measure of comfort. Examples include medication management devices, fall detection and emergency alert systems, and adaptive utensils.
Measuring Success in Senior Healthcare
Maintaining an excellent senior primary care program is essential to improving our patients’ lives. Thus we utilize many different assessment measures to continually improve our program.
- Key Performance Indicators (KPIs). Complete Health monitors indicators to ensure all objectives of our program are being met.
- Patient Feedback and Satisfaction Surveys. Surveys are used to help determine what needs to be improved with the program allowing it to continually meet our patients’ needs.
- Continuous Improvement Strategies. Developing proactive strategies to improve the program aids in the ease of making changes.
Contact Us
Are you or a loved one interested in learning more about our senior healthcare services?
- Call our Complete Health Glenside office at 804-262-4763 to schedule a consultation.
- Use your patient portal to schedule a consultation.
- Additionally, you can discuss the program with your healthcare provider at your next visit and our staff can help you schedule a consultation.
Member Support Representatives
