Claudia Stephens – Member Support Representative
“I see each of my patients like they are my mom or dad or another close family member. I genuinely care about my patients and pride myself in always keeping my word.”
Claudia has worked in healthcare for more than a decade with a focus on senior care since 2016 at a medical center, hospice, and senior community in the Birmingham area. She also has experience in pharmaceuticals. By acting as a liaison between patients and care coordinators, she ensures that the needs of the patient are always met, using every possible resource to provide help.
As a Membership Support Representative for Complete Health, Claudia serves as an advocate for our patients, bringing education and understanding to patients navigating a complicated and confusing health care system, with a focus on patients on Medicare and Medicare Advantage plans. By helping patients understand available insurance and community benefits, Claudia develops relationships with her patients that help them stay happy and healthy.
In her free time, Claudia enjoys her two children and spoiling and spending time with her small dogs. As a former professional water skier, Claudia enjoys the lake in summer and has a special passion for interior design and making any space happy and pretty.