Complete Health – Greystone
Formerly Birmingham Internal Medicine Associates
ADDRESS
HOURS
Monday – Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Saturday: 9:00 a.m. - 1:00 p.m. by appointment
Providers
Member Support Services for our Senior Primary Care Patients
Member Support Representative, Lisa Jackson is your your resource for tying your health plan with your primary care provider at Complete Health. They will make sure you understand your benefits and services available to you when you become a patient. They will also keep you informed with events designed to provide you with valuable insight, information, and resources.
Direct Line:
205-207-5538
Services
Commercial Plans
- Aetna
- Alternative Insurance Resources
- Automated Benefit Services (Smarthealth)
- BCBS
- CHAMPVA
- Chubb
- Cigna
- Health Cost Solutions
- Humana
- Multiplan
- Mutual of Omaha
- PHCS (Private Healthcare Systems)
- Tricare Standard (not prime)
- UnitedHealthcare
- UMR
- Viva
Medicare Plans
- Aetna Medicare Advantage Plan
- Blue Cross Blue Shield Blue Advantage
- Cigna Medicare Advantage (Formerly Healthspring)
- Humana Medicare Advantage plans
- Medicare
- UHC Medicare Advantage plans
- UMWA Retirement plan (United Mineworkers of America)
- Viva Medicare Advantage (Not Viva Medicare ME)
We are pleased that you have chosen Complete Health - Greystone to be your Primary Care Provider. In order to streamline your initial visit, we ask that you arrive 30 minutes prior to your appointment. You will be given a computer tablet at the time of your visit to electronically enter all of your other required patient information. If you have any questions regarding the entering of your information electronically, you may ask the front office receptionist to assist you when you arrive for your appointment.
Please be sure to bring a valid photo ID, insurance card, and credit card to cover any required deductible payments. We look forward to seeing you at your appointment.
Existing Patients - If any of your information has changed, including phone numbers, addresses, work information, or insurance, or if it has been ONE year since your last update, you will be asked to update this information on the provided computer tablet at the time of your visit. Please arrive at least 20 minutes prior to your appointment to complete this updated information.
Forms Available Online:
The Medical Records Request form can be completed and faxed to (205) 930-2063 for copies of your medical records. There is a fee associated with printing and duplication of your medical records. This form is in the PDF format and a compatible PDF reader may be downloaded at https://get.adobe.com/reader/.
Complete Health - Greystone is proud to have earned recognition as a Patient-Centered Medical Home. The patient-centered medical home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams. Studies show that PCMHs improve quality and the patient experience, and increase staff satisfaction—while reducing health care costs. Practices that earn recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.