Complete Health – Greystone Walk-in Clinic

Formerly Birmingham Internal Medicine Associates

Monday – Friday: 8:00 a.m. – 3:30 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.

Providers

Marla Couture, DNP, CRNP, ACNP-BC

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Edward Alderson, MD

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Edward Alderson, MD

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Edward Alderson, MD

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Edward Alderson, MD

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WHAT WE DO
Services

Primary Care

Our primary care services prioritize your well-being. Our experienced team provides comprehensive healthcare, including preventive care, routine check-ups, and personalized treatment plans.

Diagnostics & Imaging

Our diagnostics and imaging services offer precision and clarity in healthcare. With the latest technology and skilled professionals, we ensure accurate diagnoses and effective treatment planning.

Specialty Services

Our dedicated experts provide comprehensive care while focusing on promoting wellness, managing chronic conditions, and enhancing your overall health and quality of life.

Urgent Care

Our urgent care services offer swift, expert care when you need it most. Our dedicated team is equipped to handle a wide range of non-life-threatening medical conditions.

What We Do
Services
  • Urgent Care

    Our urgent care services offer swift, expert care when you need it most. Our dedicated team is equipped to handle a wide range of non-life-threatening medical conditions.

Dedicated Medicare Support

Our Member Support Representatives are your resource for tying your health plan with your primary care provider at Complete Health. They will make sure you understand your benefits and services available to you when you become a patient. They will keep you informed with events designed to provide you with valuable insight, information, and resources.
MSR Cassondra Fowler

Cassondra Fowler

Dedicated Medicare Support

Our Member Support Representatives are your resource for tying your health plan with your primary care provider at Complete Health. They will make sure you understand your benefits and services available to you when you become a patient. They will keep you informed with events designed to provide you with valuable insight, information, and resources.
Cassondra Fowler

Cassondra Fowler

Dedicated Medicare Support

Our Member Support Representatives are your resource for tying your health plan with your primary care provider at Complete Health. They will make sure you understand your benefits and services available to you when you become a patient. They will keep you informed with events designed to provide you with valuable insight, information, and resources.

Dedicated Medicare Support

Our Member Support Representatives are your resource for tying your health plan with your primary care provider at Complete Health. They will make sure you understand your benefits and services available to you when you become a patient. They will keep you informed with events designed to provide you with valuable insight, information, and resources.
Cassondra Fowler

Cassondra Fowler

Accepted Insurance

Complete Health accepts a variety of insurances. Click here to view the full list.

Hear From Our Patients

Wellness Resources

Primary Care FAQs

What is primary care?

Primary care refers to a wide range of different providers who provide initial and long-term care for people of all ages. Primary care providers are divided into five categories: family medicine, internal medicine, pediatrics, internal medicine-pediatrics, and obstetrics and gynecology. Each type focuses on a specific area of healthcare and varies by the type of patients they predominantly treat.

Primary care is considered the first-line treatment avenue for all non-emergent medical conditions. These providers maintain a long-term relationship with their patients and help manage many health-related issues throughout their lives.

Is primary care the same as internal medicine?

While internal medicine practitioners are one type of primary care provider, not all primary care providers are trained in internal medicine. Internal medicine physicians are exclusively trained in the prevention and treatment of adult patients. They have extensive knowledge of the medical conditions commonly affecting people over the age of 18.

While internal medicine practitioners are trained to provide generalized care to all adult patients, some will seek additional specialization in geriatrics, sports medicine, and women’s health. This additional training allows them to address specific clinical issues or groups of patients within their practice.

Why is primary care so important?

Primary care providers are often the first point of contact to access the entire health system. Having a primary care doctor is important to help you navigate chronic medical conditions, reduce risk factors for diseases, and improve your overall wellness. Primary care practitioners provide day-to-day management of health needs, evaluate you when you are sick, and provide referrals to specialists when needed.

As many health insurance plans require a primary care referral to see a specialist, having a primary doctor can help improve your access to care. They can arrange appropriate screening to catch diseases early and provide tips for achieving a healthier lifestyle. Having a primary care provider has been associated with an improved quality of life and a longer, healthier life while reducing the overall cost of medical care for you and your family.

What should I do if I need urgent care after hours?

If you are having a medical emergency, call 9-1-1 for immediate assistance and EMS transportation to the nearest hospital.

However, if the care you need is not an emergency, the first step would be to try and reach the after-hours call service, which can provide you with some advice or get you in touch with the on-call provider as needed. The on-call provider can assess the current situation and provide you with the needed guidance until you can be seen in your doctor’s office the next day. They may also encourage you to seek immediate care at the local urgent care or emergency room.

Overall, it is important to know that you will not be alone when the need for care arises, as the healthcare providers at Complete Health are only a phone call away.

How do I know if I should go to primary care or the emergency room?

Every illness or injury is different, making it important to evaluate each episode to determine the seriousness of the situation. For injuries or illnesses that are life-threatening or could result in significant disability, the emergency room is best equipped to manage these conditions.

Some symptoms or health conditions requiring ER evaluation include:

  • Chest pain or difficulty breathing
  • Weakness or numbness on one side of the body
  • Slurred speech
  • Head injuries resulting in loss of consciousness
  • Broken bones or dislocated joints
  • Severe burns

While this is not an all-inclusive list, it provides an idea of the severity of illness or injury that requires ER care.

On the other hand, primary care should be sought for any of these conditions:

  • Earache
  • Cold and flu symptoms like cough, congestion, or sore throat
  • Urinary tract infection
  • Minor cuts and burns
  • Medication refills

If you are not experiencing an emergency and are unsure whether to seek urgent care, call our office, and we can provide you with the guidance you need.

Do I need an appointment to visit the Greystone doctor’s office?

Yes. Complete Health Greystone requires an appointment for patients to be seen. This ensures that every patient’s time is respected and each patient will be attended to in the most efficient manner.

How do I schedule an appointment at the Complete Health Greystone clinic?

If you are new to the clinic, the best way to schedule an appointment is to call our office at 205-995-9909 and talk to one of our patient care specialists. They will register you in the system and provide your appointment options.

If you are already a patient at our clinic, use your patient portal to schedule your next appointment. If you are new to the patient portal, no worries; create a new account and follow the steps. The patient portal allows access to your care anytime and from anywhere.

Wellness Blog

NCQA
is proud to have earned recognition as a Patient-Centered Medical Home. The patient-centered medical home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams. Studies show that PCMHs improve quality and the patient experience, and increase staff satisfaction—while reducing health care costs. Primary care practices that earn recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.