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We’re here to help. Reach out to Complete Health with any  questions or feedback and we’ll get back to you promptly.

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Our patient care team is ready to assist you with scheduling, questions, or connecting you with the right resources.

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Frequently
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Questions

We’re all about answers.

Complete Health accepts most Medicare and Medicare Advantage plans. To view a complete list, click here.

If you are new to the clinic, the best way to schedule an appointment is to call the primary care clinic nearest you and talk to one of our patient care specialists. They will register in our system and will schedule your first appointment.
If you are already a patient at our clinic, use the patient portal to schedule your next appointment. For patients new to the portal, no worries, create a new account and follow the prompts to set up your account. The patient portal allows access to your care anytime and from anywhere.

When visiting your primary care doctor’s office, bring your current health insurance information and any documents you need the doctor to complete. It is important to bring a list of your current medical conditions and medications including vitamins/supplements, with the name, dosage, and frequency of each medication. Finally, create a list of questions you want to ask the doctor, this will ensure you make the most of your appointment and leave feeling satisfied that all your questions were answered.

Call your Complete Health office. Our knowledgeable staff can help guide your next steps. For injuries or illnesses that are life-threatening or can result in significant disability, calling 9-1-1 and obtaining emergency care is best for these situations.
In non-emergent situations, our office can contact your provider’s team to obtain a quick response with the next steps in management. After business hours, an on-call provider will be able to provide you with the initial management steps and help schedule an appointment with your doctor’s office.

Yes, we are! If you are a new patient, use the “Find Care” tool on our website to choose a provider near you. We will handle the details and help you transfer your records so you can focus on getting to know your new team.

Additional Contact Resources

Patient Experience Feedback

Your feedback helps us recognize our employees and make improvements where needed. You can share your feedback about a recent experience by calling the number listed on the clinic location’s page.

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Walk-in Clinics

Our convenient Walk-In Clinics mean you can get timely care when you’re sick from a team you trust, on your terms.

Walk-in Clinics

Billing Question

For billing-related inquiries, please contact our billing department.

205-995-9909

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Emergency

If you believe you are having a medical emergency,  please call 911 or emergency medical services.

Urgent Care

For urgent medical needs or same-day appointments,  please call your nearest clinic directly.

Urgent Care

Media Inquiries

For media inquiries, please contact our communications department.

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Complete Health provides an ethics line for reporting possible misconduct or obtaining guidance on an ethics concern. You can submit a request at completehealthhotline.com or 205-995-9909.

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